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Cogeco Business Solutions

Stay connected, even out of the office.

Improve collaboration and increase productivity by giving your employees remote access to their phone systems. They can even be reached via their office numbers when they’re out and about, so they really can work from anywhere.

Unified communications

A user-friendly portal

Designed to simplify how you manage your business, our customer portal allows you to control the configuration of your phone system, as well as manage calls and contacts with ease.

The portal lets you:

  • Access your call history
  • Create and import contacts
  • Control routing of calls
  • Manage your mailboxes and calling features

Advanced features (hunt groups management, monitoring of iACD, etc.) are also available.

Unified communications

A phone system as portable as your business.

  • Hosted PBX Unified Desktop and Mobile: With your mobile phone connected to your office number, working remotely has never been easier.
  • Hosted PBX Unified Meeting: A fully integrated solution that makes collaboration and video conferencing simple on both mobile devices and computers.
  • Hosted PBX Unified Messaging: A service that allows you to access and manage your voicemail messages and faxes from anywhere, by email or phone.

Advanced applications to help your business thrive

  • Preserve and manage a large volume of business information with Call Recording. Plus, the integrated dashboard makes data analysis effortless.
  • It’s easy to stay connected with the Hosted PBX audio conferencing feature. Host hundreds of attendees with no restrictions.
  • With our Premium attendant feature and automated receptionist service, it’s like having your own personal assistant, designed to adapt to various department needs.
  • Deliver a better customer service experience with integrated Automatic Call Distribution (iACD), which allows you to build a small agent contact centre.

This all-in-one phone service allows you to:

Work from anywhere

Maximize opportunities while staying in touch with customers and internal teams, thanks to our unified communications services.

Reduce costs

There are no upfront costs for hardware, and no ongoing maintenance charges.

Achieve full scalability

Whether you’re adding or removing users, it’s easy to adapt the system to your needs.

Benefit from high reliability

To give you the best quality of service, we don’t use public Internet for our voice solutions, but rather our own private network.

Maintain and upgrade your phone system easily

This phone system is straightforward to maintain, with no IT support or training necessary. Plus, system upgrades and adding new features are done at no extra charge.

Improve your responsiveness

You can activate the features you need to better serve your customers, whenever you see fit.

Here’s what’s included:

Over 40 advanced calling features

Increase the productivity of your workforce with a wide variety of calling features, from auto attendant to hunt groups.

See the full list of features

Unlimited calls to Canada and the United States

Make long distance calls to anywhere in Canada and the United States, including Alaska and Hawaii, without counting minutes.

Need Internet service too?

Choose a Business+ package with our Business UltraFibre 80 unlimited Internet service included. Speed upgrades are also available.

Talk to a specialist about a customized solution that meets your business needs and budget.

Call us now:  1-877-846-7863

Three ways to find the best solutions for your business