Jump into great savings on Internet

Our deals are making a splash. Enjoy super reliable and super fast fibre-powered Internet this summer and beyond.

Amazing deals on our fastest Internet speeds.

This offer ends soon
UltraFibre 1Gig Unlimited
Do everything. All at once.

Up to 1 Gig download speed
Wi-Fi modem included

This offer ends soon
UltraFibre 360 Unlimited
Work, stream and game

Up to 360 Mbps download speed
Wi-Fi modem included

UltraFibre 180 Unlimited
Work from home and stream

Up to 180 Mbps download speed
Wi-Fi modem included

UltraFibre 90 Unlimited
Browse, check email and social media

Up to 90 Mbps download speed
Wi-Fi modem included

UltraFibre 60 Unlimited
Check email and social media

Up to 60 Mbps download speed
Wi-Fi modem included

All our packages include:

Advanced Wi-Fi 6 technology

Get a strong connection in every corner of your home on every device.

Discover our Wi-Fi

An intuitive Wi-Fi app

Make it simple to control and manage your network with the Cogeco Wi-Fi app.

See our app

Enhanced security

Take your online security to the next level with Cogeco Security, powered by F-Secure.

Upgrade your security

Reliable Internet. You can count on it.

When you need to be online, you need a dependable connection. And that’s exactly what you get with Cogeco.

Dependable connection

Get a reliable connection powered by our fibre-optic network to give you the speed you need.

Unlimited plans

Choose from unlimited plans with fast speeds of up to 1 Gbps to connect everyone and multi devices at the same time.

Support from 100% local reps

We live and work in your community, and we’re here to support you, the way you want it—on the phone, over chat or in person at our stores.

Shop online and save

Find your perfect plan right here on cogeco.ca and subscribe online for the best price.

Your questions about Internet, answered

The Cogeco Wi-Fi app is an easy-to-use app that lets you set up and monitor your Cogeco Wi-Fi network from your mobile device. You can check your network health at a glance, see who’s logged in throughout your home, manage your network name (SSID) and passwords, and even improve your online experience with features such as threat protection and ad blocking.

Note: The app is only compatible with Cogeco Wi-Fi Pods and certain modem models. If you need to use the app to set up your modem, this will be covered in your modem’s setup instructions. If you want to order Cogeco Wi-Fi Pods, please contact customer service.

Where can I get the Cogeco Wi-Fi app?

The Cogeco Wi-Fi app is available for free on the iOS App Store and Google Play Store.

Note: The Cogeco Wi-Fi app is made by Plume, which has a similar app called HomePass, but you must be using the Cogeco Wi-Fi app for it to work with your Cogeco service.

How do I sign in?

When prompted to sign in, enter your Cogeco My Account username and password.

Don’t have a My Account profile yet? Register here.

What can I do with the app?

The app is separated into a few main sections that you can select from the bottom of the screen: Home, People & Devices and Menu & Settings.

Home

The home screen is a one-stop shop to monitor your network. It’s separated into sections, and you can change the order of those sections by selecting Personalize layout at the bottom of the screen.

People & Devices

People & Devices is where you set up profiles for the people in your home and manage connected devices.

Menu & Settings

Menu & Settings is a central place to view all of the settings for different features. Most of these settings can also be found where you manage your features on the Home or People & Devices screens.

You can also select FAQs to view our support articles on Wi-Fi and the app, or select Call us to speak with a local rep.

Webmail is offered free of charge to all Cogeco Internet customers. It's easy to set up, use, and it lets you:

  • Access your emails securely whenever you want, with any device that's connected to the Internet.
  • Store up to 1 GB of data if you're a residential customer, or up to 2 GB if you're a business customer.
  • Create folders to organize your emails.
  • Save your contacts in an address book with all the features you need (e.g. creating customized distribution lists, importing or exporting contacts, finding all the info about a specific contact quickly and easily, and saving the history of email exchanges).
  • Transfer your emails to the address of your choice, automatically.

How do I access Cogeco Webmail?

You can access Webmail by clicking the envelope icon located on almost every cogeco.ca page in the top-right corner.

If you’re subscribed to Cogeco Internet, you can install Cogeco Security on 2 devices for free. See below for details.

Installing Cogeco Security on a computer

  1. Log in to My Account in a browser.
  2. Select Internet security from the side menu.
  3. Select Manage my devices.
  4. Select Add device.

    • If you’ve already used your 2 free licences, you can select a device to release its licence so that you can apply it to this one, or return to the Internet security page on My Account and select Subscribe for unlimited licences. Learn more about upgrading to CS+.
  5. Select My Device and Continue.


  6. Select Download for Mac or Download for PC to download the installer file.
  7. Open the installer and follow the prompts.
  8. When the installation is complete, Cogeco Security will open. Log in with your My Account username and password.
  9. Select Continue if you’re setting up protection for your own device, or select Installing for a child.

Installing Cogeco Security on a mobile device

  1. Open the App Store or Google Play, search for “Cogeco Security”, and proceed with the installation (see Cogeco Security on the App Store or Cogeco Security on Google Play).
  2. Read and confirm the terms and policies and select Continue (iOS) or ACCEPT AND CONTINUE (Android).


  3. Enter your My Account username and password and select Sign in.
  4. If you’ve already used your 2 free licences, you’ll be given the option to release one so that you can apply it to another device. Select Release license, choose a device and select Release. You can also upgrade to Cogeco Security+ for unlimited licences. Learn more about upgrading to CS+.


  5. Select Continue if you’re setting up protection for your own device, or select Installing for a child.

  6. Select Allow to receive push notifications on your device.
    • Note: On an Android device, you’ll also need to authorize the Cogeco Security app to scan your device. Next to File Access, select ALLOW, and then enable Cogeco Security from the list of apps.

Your device is now protected. For the best protection, we also recommend setting up Safe Browsing. Learn more about setting up Safe Browsing on your device.

You can view your Internet usage from the last 3 months in My Account on the app or in a browser. Here’s how:

Viewing your usage on the app

  1. Open the My Account app and log in (download the app from Google Play or the App Store, or scan the QR code below).
    My_Account_QR_2_-_EN.png
  2. Select the Services tab.
  3. Select your Internet package.
  4. Select a billing period to view under Data usage history.

Viewing your usage in a browser

  1. Log in to My Account.
  2. Select Services from the side menu.
  3. Select Internet from the top menu.

If you don’t have a My Account profile yet, register here.

About monthly Internet usage caps and additional costs for going over

Some of our Internet packages have a monthly data limit. If this applies to your package, an additional fee will be applied for each gigabyte (GB) you use over the limit.

Learn about ways to reduce your usage.

Usage notifications

To help you manage your Internet usage, Cogeco sends automatic emails when you reach 75%, 90% and 100% of your monthly bandwidth limit. By default these notifications will be sent to your primary Cogeco email address, but you can select a different address by contacting customer service.

Good to know: The term “Internet usage” refers to the amount of data your computer sends and receives over the Internet. Data is measured in megabytes (MB) or gigabytes (GB).

To manage your Wi-Fi network name and password, please select your model below. These helpful articles will cover how to find your modem’s default network name and password, how to customize or update them, and how to reset the password if you’ve forgotten it.

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ARRIS TG2472

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ARRIS TG3452

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Hitron CODA-4589

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Cisco DPC3848 or other model

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Sagemcom F@st 3896 or F@st 5681

With the F@st 3896 or F@st 5681 gateway, your network will be managed through the Cogeco Wi-Fi app.

Note: If your modem model is not listed, please follow the steps in the Cisco DPC3848 article to find your default network name and password, or to reset them to defaults if you've forgotten them.

Want to shop over the phone, find a store or manage your services online?

Speak with an agent

We’re here to help you and suggest products and services, promotions and answer questions.

1-866-261-4447

Find a Cogeco store

Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.

Locate your nearest store

Go to My Account

From paying bills to modifying TV channels, My Account is your go-to destination.

Log in now
General restrictions and legal information

Limited time offer. Restricted to new customers and former customers who cancelled all of their services more than 6 months ago.

Our network combines optical fibre and coaxial cable. Available where technology permits. For personal and residential purposes only. Visit cogeco.ca for details. Photos are for illustrative purposes only.

INSTALLATION AND ACTIVATION

An activation fee of $20 will be charged for activation of service.

A fee of $130 per technician visit for a standard professional installation will apply. Supplementary installation fees may apply for additional work requested. Pre-authorized debit or credit card payment and service bundling on a single invoice may be required.

A termination fee of up to $75 per service will be charged to customers who cancel their services before the end of the offer period. Termination fees not applicable in Quebec.

Sign up today at www.hayu.com/cogeco

Internet

Additional charges will apply for exceeding the monthly data transfer capacity (GB) allowed for each specific Cogeco Internet package. See details. Download and upload speeds can vary with Internet traffic, remote peers, the customer’s network configuration, the use of wireless equipment and other factors. See details. All Internet packages include 2 free installations of Cogeco Security services for desktop and/or laptop computers. Cogeco Security GO with unlimited installations for computers, tablets and wireless devices is available at a regular price of $5.99/month. See details. Wi-Fi hotspots provide free and unlimited Internet access to Cogeco subscribers and limited access to non-Cogeco subscribers. See details. ULTRAFIBRE®

Wi-Fi Pods and Wi-Fi Extenders require a subscription to an UltraFibre 40 Internet package or higher.

UltraFibre 1 Gig Unlimited : Up to 1 Gbps of total download speed through the combination of multiple devices including at least one wired connection (Ethernet) combined with one or multiple wireless connections to Cogeco’s 1 Gig modem. Up to 940 Mbps download speed can be achieved when connecting to one personal Internet device with one wired connection (Ethernet).

EPICO

Cogeco EPICO service provides combined access to Cogeco TV and Internet services with a subscription to Cogeco TV, an EPICO 4K Box and a minimum subscription to the UltraFibre 60 Unlimited Internet package with a Wi-Fi modem.

Download speed, upload speed, signal and picture quality can vary depending on various factors.

Channel availability may vary by region. Selected TV channels can only be modified once every 30 days. The channel lists for the pre-selected packages cannot be modified. Additional fees may apply for some channels and some channels may count for several choices. Viewing content (live or recorded) is restricted to Canada.

Channel availability for the Restart and Just Missed features may vary according to the content rights and viewing restrictions.

A separate subscription to Netflix® is required. Counts towards customer’s Internet usage.

The EPICO app provides access to the TV channels included in the EPICO package to which the customer is subscribed. Some channels included in the EPICO package may not be available to watch out-of-home due to content rights restrictions. Viewing content is restricted to Canada.

On Demand requires a subscription to the TV package containing the associated digital channel. Purchased movies remain available as long as the customer is subscribed to the Cogeco EPICO service and as long as the title remains available in the On Demand library. Rented movies are available for the duration indicated on the screen.

Beginning March 1st, 2022, all recordings are available for a maximum of 365 days or until the termination of your EPICO service. By default, older recordings will be automatically removed to match the number of hours in your block. Additional blocks of recording hours may be available to add with certain EPICO packages (up to 1000 hours of recording capacity).

An EPICO package including an EPICO 4K Cloud PVR is required to download and view TV recordings in and out-of-home.

One EPICO 4K Cloud PVR per TV set. Each additional EPICO 4K Box or EPICO 4K Cloud PVR is available at $7 per month.

Télévision

Cogeco TV service requires the rental of an HD digital receiver with a minimum subscription to the Basic Channels package. Channel availability may vary by region. TV packages and selected channels can only be modified once every 30 days. Additional fees may apply for some channels and some channels may count for many choices. The channel lists of the pre-selected packages cannot be modified. Requirements to watch 4K: (i) a 4K TV and 4K receiver, (ii) a subscription to the SD/HD channels corresponding to the 4K channels. 4K not available with all channels.

Access to the mobile apps requires a subscription to the TV package containing the associated digital channel. The content viewed on mobile apps requires bandwidth, which is included in the customer's Internet or cellular data package. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in his package. Viewing content is restricted to Canada.

TiVo service from Cogeco requires: (i) the rental of a TiVo receiver, (ii) a Wi-Fi modem, and (iii) a subscription to Cogeco Internet and (iv) a TV package. Each additional TV set combined with a TiVo PVR requires the rental of a TiVo HD receiver. Installation charges may apply for additional outlets. Data traffic consumed between the TiVo boxes and the Internet to supply programming information counts towards customer’s Internet usage. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in the package. Viewing content is restricted to Canada. TiVo®. Apple®. YouTube®.

The Fall Guy → © 2024 Universal Studios. All Rights Reserved. Challengers → © 2024 Metro-Goldwyn-Mayer Pictures Inc.  Tous droits réservés. Back to Black → © 2024 Focus Features LLC. All Rights Reserved.

The offer on Crave:

New Cx:

The offer on Crave expires August 30th, 2024 and includes a monthly saving of $20 for 1 month for new Cogeco TV customers who subscribe to Crave or $25 for 1 month for new Cogeco TV customers subscribed to Crave with Starz.  At the end of the period of this offer, the then-current price of the package will apply. The regular price of the package may change at any time, including during the subscription period. This offer is only for new Cogeco TV subscribers who sign up to Crave or Crave with Starz. Each eligible customer can only benefit from the offer once during the offer period. Prices may vary for any other combination. Crave and Crave with Starz requires a subscription to a new Cogeco TV package, an Internet connection and access to the Crave app. Counts towards customer’s Internet usage. Content viewing is restricted to Canada. Customer must be a new TV Cogeco customer (a customer who has not been a Cogeco TV customer in the 120 days prior to receiving the present offer).

 Existing Cx:

The offer on Crave expires August 30th, 2024 and includes a monthly saving of $20 for 1 month for current Cogeco TV customers who subscribe to Crave or $25 for 1 month for current Cogeco TV customers subscribed to Crave with Starz.  At the end of the period of this offer, the then-current price of the package will apply. The regular price of the package may change at any time, including during the subscription period. This offer is only for curent Cogeco TV subscribers who sign up to Crave or Crave with Starz. Each eligible customer can only benefit from the offer once during the offer period. Prices may vary for any other combination. Crave and Crave with Starz requires a subscription to a new Cogeco TV package, an Internet connection and access to the Crave app. Counts towards customer’s Internet usage. Content viewing is restricted to Canada. Current TV Cogeco Customers must be a new Crave or Crave with STARZ subscriber (i.e a Cogeco TV customer who has not received Crave or Crave with STARZ in the past 120 days).

Home Phone

Phone equipment must stay at the same address where it was initially installed in order to allow 911 to associate the call with the correct address in the event of an emergency.

Home Phone equipment

New generation Phone Equipment does not include an external backup battery. Batteries can be purchased separately for certain models (Hitron CODA-4589 and Arris TG3452G) while supplies last. Sagemcom (F@ST3896) equipment does not include a backup battery. See details

Subscription to a Cogeco Home Phone package is required for all long distance plans. Limited to a list of countries predetermined by Cogeco. Additional minutes will be charged at the then current rate, per minute per country, applicable for the remainder of the month.See details. A fee of $0.95 per call for the use of the directory assistance (411) may apply, depending on the phone package.

Starting November 30, 2023, people across Canada will be able to call and text 9-8-8, a new three-digit service, for help with mental health and suicide prevention. 9-8-8 will be free for anyone in Canada who is thinking about suicide, in emotional distress, or who is worried about someone they know.